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| Class Name | Course Description | |
|---|---|---|
| Retail Industry Fundamentals | Learners who earn this certificate will develop basic customer service skills, math skills to conduct sales transactions and an understanding of the retail industry, its impact on the economy and the diverse jobs available. Best practices for interviewing and exploring career paths are also covered. This course is perfect for someone looking for a first job and/or developing workplace readiness skills. After completing this online course, you will be able to: •Define industry terms and recognize the retail cycle •Identify the economic impact of retail •Define and understand customer service and sales skills •Understand various technology tools used in retail •Learn industry career paths This class includes an exam at the end. Upon passing, you will receive a certificate from the National Retail Federation Foundation identifying you as a Retail Industry Fundamentals Specialist. RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry. | |